Start with a conversation
Tell the team which service you would like to discuss and whether this is your first visit. A website request starts the conversation; the team still needs to confirm your appointment. Ask about the clinician, location, date and time before making travel arrangements.
Have the essentials ready
The team will confirm what your particular appointment requires. These are useful starting points:
- Identification and a reliable way to contact you.
- Your current medication list, including supplements and allergies.
- Relevant referrals, prior results or records the team has requested.
- Your program or insurance information, including an FMP benefits letter if applicable.
- The questions you want to ask and any accessibility or language needs.
Confirm preparation and payment
Ask whether your visit or test needs any specific preparation. Do not assume you need to fast. Discuss eligibility, provider requirements and possible costs before your appointment. Keep medical records out of the general website form; ask the team how to share them securely.
Plan the journey
iWellness is in Canabacoa, Santiago. Use the clinic’s Google Maps listing for directions and confirm arrangements before travelling. If your plans change, call the team as soon as possible.