First visit

A good place to begin.

We are here to help you get started. A conversation with our team is the first step.

Illustrative clinic waiting room; AI-generated, not the actual iWellness facility.
AI-generated placeholder · Real photography to follow

Your visit, step by step

01

Request a visit

Tell us how to reach you and which service you would like to discuss.

02

Talk with our team

We will help you understand the next steps and confirm appointment arrangements.

03

Prepare for your visit

Ask what to bring. Have your referral, medication list and FMP letter, if applicable, available for the conversation.

Before you arrive

Bring the essentials. Leave room for questions.

Use this as a starting checklist. The team will confirm what is needed for your particular appointment.

  • Your identification and contact information.
  • Your current medication list, including supplements and allergies.
  • Relevant referrals, prior results or records requested by the team.
  • Your program or insurance details and FMP benefits letter, if applicable.
  • A short list of questions and any accessibility or language needs.

Santiago · Canabacoa

Plan the journey, too.

Autopista Duarte, KM 7 1/2, #56, Canabacoa
Santiago de los Caballeros

Get directions

Confirm before travelling

Monday–Friday · 8:00 AM–5:00 PM
Saturday by appointment. Please confirm before travelling.

Confirm the date, time, location and any preparation instructions with our team. Tell us about any mobility, accessibility or language needs when planning your visit.

Contact

Good to know

Your questions, answered.

Is my appointment confirmed when I submit a request?

No. The team must confirm the date, time, clinician and appointment arrangements with you.

Can I use FMP, TRICARE or CHAMPVA?

Tell us which program you use. Eligibility, provider requirements and payment arrangements differ. Confirm the details with the team and your program before the visit.

Can a family member come with me?

Tell the team if you would like someone to accompany you or help coordinate your visit, and confirm the arrangements in advance.

What if I need to change my appointment?

Call the clinic as soon as you can. Include the appointment date when you speak to the team so they can help with the next step.

Should I send medical records through the inquiry form?

No. Use it for contact details and a general request. Ask the team how to share medical records securely.

Is this an emergency service?

The appointment form is not monitored as an emergency service. In the Dominican Republic, call 9-1-1 for an emergency.

Care starts here.

Take the next step toward your health and well-being.

Request an appointment

iWellness Veterans Center

Request an appointment

Tell us how to reach you. Our team must confirm your appointment.

Checking request service…

Please do not include medical records or identification numbers.